Política de envío

Shipping Policy

Last updated: October 19, 2026

Thank you for shopping at Naughty Lamp. This Shipping Policy explains how we process and ship your orders, applicable shipping costs, and what you can expect after placing an order.

Order Processing Time

Orders are processed within 0–4 business days, unless otherwise stated on our website. Processing time is separate from shipping time.

You will receive an order confirmation email after placing your order. Once your order ships, you will receive a shipping confirmation email with tracking information, if available.

Shipping Methods and Delivery Times

Estimated shipping time is 5–20 business days after your order has been processed and shipped.

Delivery times are estimates and are not guaranteed. Actual delivery may be affected by shipping carrier delays, weather conditions, customs processing, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination, order weight, and selected shipping method. Free standard shipping may be available for eligible orders, as indicated at checkout.

Order Tracking

Once your order ships, we will email you a tracking number and link, if available. Please note that tracking information may take some time to update after it is first provided.

Shipping Destinations

We currently ship to Mexico.

International orders may be subject to customs duties, import taxes, additional fees, and customs delays. Any charges collected at checkout will be displayed before you complete your purchase.

Address Accuracy

Please verify that your shipping address is correct at checkout. If you need to correct your address, contact us as soon as possible. We cannot guarantee that changes can be made once an order has been processed or shipped.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, please contact us so we can help you address the issue with the shipping carrier. Your rights under applicable consumer protection laws remain unaffected.

Order Changes and Cancellations

If you need to modify or cancel your order, contact us as soon as possible. We may be able to make changes before the order ships. Once an order is in transit, we may be unable to modify or cancel it.

Approved refunds for canceled orders will be issued to the original payment method whenever possible. Delays alone do not automatically guarantee a refund; any applicable refund will be handled in accordance with our Refund and Return Policy and applicable law.

Questions?

Please contact our customer support team at wallbuddy.contact@gmail.com.